How we collect, use, and protect your personal data — in line with Saudi Arabia's Personal Data Protection Law.
This Privacy Policy explains how Arsos Trading Company Private Limited, operating under the brand Arsos Tech ("Arsos Tech", "we", "us", or "our"), collects, uses, discloses, and protects your personal data when you visit arsostech.com (the "Website") or contact us about our services.
We are committed to protecting your privacy in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia, issued by Royal Decree No. (M/19) dated 09/02/1443H, together with its Implementing Regulations, as supervised by the Saudi Data & Artificial Intelligence Authority (SDAIA).
Arsos Tech is the enterprise-software division of Arsos Trading Company Private Limited, a company licensed in the Kingdom of Saudi Arabia under Commercial Registration No. 2051261217, with its head office at Prince Nayef, Al Khobar 34426, Kingdom of Saudi Arabia. Arsos Trading Company Private Limited acts as the data controller for the personal data described in this Policy. For any privacy-related matter, contact us at info@arsos.sa.
We process your personal data to respond to your inquiries, provide and administer our services, operate and improve the Website, and — where you have consented — send you relevant communications. Under the PDPL, we rely on one or more of the following legal bases: your consent; the performance of a contract with you; our legitimate interests; and compliance with a legal obligation.
The Website may use cookies and similar technologies to remember your preferences (such as language) and to measure and improve performance. You can control cookies through your browser settings; disabling some cookies may affect Website functionality.
We do not sell your personal data. We may share it with trusted service providers who process data on our behalf under confidentiality obligations, and with competent authorities where required by law or to protect our legal rights. In the event of a corporate transaction, data may be transferred as part of that transaction, subject to this Policy.
Where personal data is transferred outside the Kingdom of Saudi Arabia, we do so only where an adequate level of protection is ensured, in line with the PDPL, its Implementing Regulations, and the Regulations on Personal Data Transfers Outside the Kingdom.
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required to comply with applicable legal, regulatory, tax (including ZATCA e-invoicing), or reporting obligations, after which it is securely deleted or anonymised.
Subject to the PDPL, you have the right to:
To exercise any of these rights, contact info@arsos.sa. We will respond within the periods required by law.
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. If a personal data breach occurs that may cause you harm, we will notify the Saudi Data & Artificial Intelligence Authority (SDAIA) and affected individuals as required by law. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
The Website and our services are intended for businesses and are not directed at individuals under the age of 18. We do not knowingly collect personal data from children.
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their policies.
We may update this Policy from time to time. The "Last updated" date above indicates when it was last revised. Material changes will be posted on this page.
For any questions about this Policy or how we handle your personal data, contact us at info@arsos.sa or +966 50 233 1429. You also have the right to lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA).
